Getting unstuck

Support information

Contact email

Email support@cardcabinet.co with the device model, iOS version, app version, and a short description of what happened.

Response time

Support requests are typically reviewed as soon as possible during normal business days.

Where are my cards stored?

Card Cabinet is designed around local-first storage. Your saved card archive stays on your device unless you choose a future sync option.

Why should I review scanned details?

Card scanning can misread small type, unusual layouts, or low-light photos. Always review key fields before saving or exporting a contact.

Can I export to Contacts?

Yes. Use the export contact action inside the app for cards you want to add to your iPhone Contacts app.

How do I restore purchases?

Open Card Cabinet, go to Settings, and use Restore Purchases. Make sure you are signed in with the same Apple ID used for the original purchase.

How do I manage or cancel a subscription?

Open iOS Settings, tap your name, choose Subscriptions, select Card Cabinet, then update or cancel the subscription from Apple’s subscription screen.

What if restore does not work?

Confirm the purchase appears under your Apple ID subscriptions, restart the app, and try Restore Purchases again. If it still fails, email support with any purchase receipt details Apple provides.